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According to German law we grant a warranty period of 24 months on all hidden material flaws and manufacturing defects which might occur within this period. In a warranty case we will either replace the item or fix it or refund your payment, depending on our possibilities.

Warranty does not include any wearing parts, e.g. strings or drum heads.

Any defect occuring within the first 6 months of the warranty period is always treated as a warranty case. Defects occuring after the first 6 months of the warranty period are only treated as warranty cases if you can argue convincingly that the cause of the defect has already been there at the time of purchase.

Beyond these minimum standards we offer free help and advice in getting along with your new instrument and fixing technical as well as musical problems at any time. It's your satisfaction that we really care for!

More detailed legal info is available in our terms & conditions.